Please donate to help us keep this website operating. Your donation will help further our mission to share information about Greenbrier Memory Gardens on site alluschurches.com. Please keep in mind, that while the site supports church-related causes, this is a directory website; this is not a Cemetery. Your donation will also help humanitarian aid.

By helping us, you agree to terms and conditions page

Please add your review. Your comments help to get feedback and an honest opinion about the Greenbrier Memory Gardens.
Thanks to the reviews, other people are able to learn of mistakes or read of the warmth and delight of your gratitude. Please keep your comments--whether praise or criticism--kind and appropriate. This is not the place to ask questions, or post contact information. Inappropriate language, off-topic or duplicate comments, names of individuals criticised, phone numbers, etc will be X'd out or removed, according to the moderator's notice and discretion. Thank you for your comments and participation!

• ★ ★ ★ ★ ★

  I can't say enough about how wonderful Greenbrier has been for my family. When my horse unexpectedly passed away in the pasture last year Greenbrier was quick to come out and take care of him for us. They were so kind and respectful when they picked him up, and helped make what was a devastating situation a little easier. I chose to have my horse cremated, and they made a beautiful box with engraved nameplates for me to keep his remains in. Unfortunately, I had to call upon Greenbrier again a couple months ago when we unexpectedly had to put my pony down. Greenbrier was amazing and came out after hours to be with us and to take my pony away after the vet euthanized him. They were very kind and respectful throughout the whole thing, and I'm so thankful that they were there and the fact that I knew my boy would be well taken care of. Just like my other boy, they had a beautiful box done for him, and were amazing in letting me put whatever I wanted on the nameplates. We also got an absolutely beautiful brass pony statue made for him that holds a small amount of his remains. I can't thank Greenbrier enough for all they've done.

  Added July 21, 2017 by Emilie Carpenter
• ★ ☆ ☆ ☆ ☆

  I wish I had read these reviews first before allowing my beloved pet of 11 years to be cremated here. I called about picking up the ashes, and they seemed not to know what I was talking about. Then didn't seem to know my vet (I paid them separately from the vet by credit card, I wanted to make sure I was getting my own pet's remains) as if they never heard of the vet before. Then said my pet was delivered already that day. So I called the vet and picked up my beloved dog's ashes from the vet's office.
  
  I got a beautiful little paper box with a plastic bag of what looks like sand mixed with clay dirt. There were clear little quartz bits in the bag, like large sand grains. Dogs don't have clear sand bits in their bones. No bits of bone evident in the bag. No bits of teeth evident in the bag. Nothing in the bag resembled ground bone, it was too heavy and quartzy.
  
  There was no certificate of any kind identifying my pet. No tags the vet put on my dog. The only thing that identified anything in the box I got was the name of my pet printed on the envelop of a generic card that could have been printed at the Vet's office. The envelop was inside a small burlap bag that held the nice generic box. Inside the pretty box was a plain plastic bag in a organza bag.
  
  When I got home with the box, I immediately started googling for what cremains should look like. Again, the contents of the bag appeared to be brown dirt mixed with sand and maybe ground cement, because it seemed excessively heavy. What is supposedly my beloved dog do not resemble any cremains photos that I can find online. The amount of cremains doesn't seem right either. I am really upset.

  Added May 17, 2017 by A Stark
• ★ ☆ ☆ ☆ ☆

  If I could I would not give Greenbrier even one star but must in order to post. This is strictly a business with only $$ in mind. It's really disgusting to think I really have no idea that the cremains I've gotten over the years are those of my pet, or that of another, although I paid for 'private' cremation. Apparently if you designate and pay for 'private' they do a 'semi-private' with some other animals.
  
  I've personally taken my cats and dogs up to Greenbrier over a period of many years. They have gotten more rude and unprofessional.
  
  On one visit, 4-6 young adults were sitting on the floor of the lobby eating fast food as I was coming in to make arrangements for my pet. Another time, I was told I could spend some time with my dog in a private room. So, I thought, "Great." Someone knocks on the door and says that the use of the room will be $25. In disbelief that this just happened, I said, "Fine." Then, another knock on the door and the person said they needed to be in the room with me. Both of us were uncomfortable as she stood in the room facing the wall. That was it. I took my dog back out to the car for awhile.
  
  Another incident occurred where a woman received cremains of 'her' pet at her vet's office. She went up to Greenbrier to pick up the blanket she left with her dog. Her dog was still at the Greenbrier facility wrapped in the blanket.
  
  And, there are other incidents. I question whether any of the cremains I have of 'my' pets that were processed at Greenbrier are actually those of my pets.
  
  Next time you need a pet cremation service, call Pine Castle Pet Cremation Services. Terry, the owner, will treat you and your pet with the utmost dignity.

  Added January 25, 2017 by B B
• ★ ★ ★ ★ ★

  It's been years since my beloved Athena was taken here. The staff was wonderful. Very thoughtful and careing.

  Added December 29, 2016 by HEATHERLYN McDaniel
• ★ ★ ★ ★ ★

  They were simply great and when Hailey's sister passes they will provide services her her.

  Added November 03, 2016 by David Joseph